PRIVACY POLICY

 

  • GENERAL INFORMATION
    1. This document provides an overview of what happens to your personal information when you visit our website.
    2. At Renwood Carriers we value your privacy and are serious about protecting your personal data.
    3. Personal data refers to any information that may be used to identify a person.
  • HOW DO WE COLLECT YOUR DATA?
    1. We collect your data when you fill in the Request for Quote and Contact Us forms
    2. Other data is collected by our website and IT systems when you visit our website  through cookies for information such as time spent, page impressions etc.
  • WHAT TYPE OF PERSONAL INFORMATION DO WE PROCESS?
    1. We process information such as your name, surname, company name, telephone number, e-mail address.
  • WHEN WILL WE PROCESS YOUR PERSONAL INFORMATION?
    1. We will process your personal information when you fill in the Request for a Quote and / or the Contact Us forms on our website
  • DATA PROTECTION AND PRIVACY
    1. Renwood Carriers, the operators of this website and our IT service providers view the protection of your personal data in a very serious light. We treat your personal data as confidential and we have the appropriate organizational safeguards and security measures to ensure that your personal data is adequately protected from being accessed, disclosed or used in an unauthorized manner.
    2. It is however acknowledged that while every reasonable measure will be taken to protect personal data, data transmission via the internet can be susceptible to breaches by third parties.
    3. In the unfortunate event of a data breach a notification will be sent out to the relevant parties and relevant regulator.
  • HOW DO WE USE YOUR PERSONAL INFORMATION?
    1. We may use your personal information for any legitimate business purposes relating to the business services and activities. Some of these purposes for which we use your personal information include but are not limited to:
      1. Responding to your Request for Quote form filled in on our website
      2. Responding to your Contact Us queries posted via our website or e-mailed to us
      3. Rendering a service or product to you
      4. Referring you to other service providers with your consent
      5. Improving our website through information collected via the various forms, cookies and Google Analytics
      6. Sending you marketing information and e-mails about our company, service offerings, facilities, equipment, fleet and accreditations
      7. Complying with regulatory, legal and other obligations
  • SHARING OF YOUR PERSONAL INFORMATION 
    1. We may share your personal information with third party service providers if necessary, to fulfill the purpose for which your information was provided to us.
    2. We will only share your personal information for purposes of providing a service to you or any other legitimate business purpose.
    3. If it is required for business purposes, we may share your personal information with our service providers.
    4. Where we are required by law, we may also share your personal information to third party service providers such as the state, law enforcement authorities, contractors, business affiliates or employees.
    5. We may share your information with:
      1. Employees and contractors
      2. Any operational system that is used by Renwood Carriers
      3. Any company that Renwood Carriers uses for debt collection
      4. Any Government department or body that Renwood Carriers has a duty to share information with
  • WITHDRAWAL OF CONSENT DELETION OR CORRECTION OF YOUR PERSONAL INFORMATION 
    1. If you have consented to us processing your personal data, you have the right to withdraw your consent at any time
    2. You can request Renwood Carriers  to delete or correct your personal information that was provided and collected via the website on the basis of it being inaccurate, incorrect, incomplete, outdated or irrelevant.
    3. The withdrawal of consent, deletion or correction can be sent by contacting us through the information provided at the bottom of the page.
  • REQUEST FOR QUOTE AND CONTACT US FORMS 
    1. When you fill in your details and submit a Request for Quote or Contact Us form, the data provided will be saved so that we can attend to your enquiry and follow up if required.
    2. The information provided will be handled by our employees and passed onto a third party if deemed necessary for business purposes and activities.
    3. Your data will remain on our systems until you withdraw your consent, request for deletion, correction, it becomes obsolete or is no longer required.
  • USE OF COOKIES
    1. According to Google cookies refer to small pieces of text sent to your browser by a website you visit. They help a website to remember information about your visit. Cookies are used to help make the website more user friendly, effective and efficient. Cookies also provide information on website usage and other important statistics like location, clicks and history.
    2. The use of cookies is a relatively standard practice and it contributes to enhancing the user experience to a website and improving the website if necessary.
  • GOOGLE MAPS
    1. This website makes use of Google Maps for purposes of locating the two locations that the company is located at.
  • GOOGLE ANALYTICS
    1. This website uses Google Analytics for purposes of collecting user statistics.
  • INFORMATION OFFICER CONTACT DETAILS

Should you have any requests or queries about our privacy policy, please contact our Information Officer with the contact details below:

Information Officer: Leven Moodley

E-mail: info@renwoodcarriers.co.za

Tel: (031) 502 5022

Physical Address: 1 Marshall Drive, Old Mill Industrial Park, Mount Edgecombe,

Durban